Self-Service Options at Your Fingertips
24/7 Accessibility and Convenience
First Citizens offers a wide range of self-service options to cater to your banking needs, available 24 hours a day, 7 days a week.
Phone Support:
Call our dedicated toll-free number, 868 62-FIRST, for immediate assistance.
Business Hours:
Monday through Friday, from 8 am to 9 pm ET, our customer service team is available to assist you.
Web Contact:
Visit our website and select "Contact First Citizens" to submit an online inquiry or request a callback for account opening or digital banking services.
In-Branch Support:
Visit your local branch to speak with a representative for personalized assistance.
Activate Your Visa Debit Card
For your convenience, you can activate your new Visa debit card using your existing PIN by completing a point-of-sale purchase at any local merchant or by making an ATM transaction.
Saving for the Future
As the world transitions towards digital payments, saving even small amounts can make a significant difference in your financial future. Remember the proverb, "Pennies make dollars." By utilizing our self-service options and making conscious saving decisions, you can accumulate funds over time and achieve your financial goals.
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